# Getting Help

We love feedback and we want to help. Here are a few ways to reach us:

- **Email**: [support@exe.dev](mailto:support@exe.dev)
- **Discord**: Join our [Discord community](https://discord.gg/jc9WQUfaxf)

Please share your **vm-name** with us so we can help you best.
Optionally, you can run `grant-support-root <vm-name> on`, which allows us  to SSH into your VM.
Revoke access anytime with `grant-support-root <vmname> off`.